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Top of Mind Thursday May 11, 2017: No Laughing Matter?
If nothing else, many actions of the Trump administration have provided plenty of fodder for late-night talk show hosts and other comedians. The recent United Airlines customer-dragging incident has gotten its fair share of attention as well.
Some people are offended by this. But laughter is our way of helping defuse a tense situation.
There are some brands that take their share of ridicule with a good sense of humor. Immediately after the United airline, a tweet was circulated with the Southwest logo saying “We beat the competition. Not you.”
It’s unlikely this was actually created by Southwest, but it reflects the style and tone of what customers believe is the Southwest brand.
Many brands from JetBlue to Pizza Hut to Oreos have jumped in with quick humorous tweets or ads that lighten the mood and make us laugh.
When you take yourself too seriously, not only do you open yourself up to others ridiculing you, you also make us wonder what’s really going on. What are they hiding? Why do they seem to not be able to laugh with us?
Does your company have a healthy sense of humor? Are you prepared to lighten the mood when things get tough?
To subscribe, please click here.
Contact me to find out how to get heard above the noise
Check out the new video trailer for my book, Marketing Above the Noise: Achieve Strategic Advantage with Marketing that Matters.
Limited time to devote to marketing? Check out our weekly Just a Moment for Marketing videos. They only take a minute.
Let us help your business rise to the top.
linda@popky.com
(650) 281-4854
www.leverage2market.com
Posted in News and Updates, Top of Mind Thursday Memo
Tagged laughter, Leverage2Market, Leverage2Market Associates, Linda Popky, marketing, marketing strategy, marketing success, Top of Mind Thursday
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Why Small Business Marketing Can Be a Really BIG Deal
Roberta Kiphuth
President and Co-Founder
Detati Digital Marketing
www.detati.com
Roberta Kiphuth is president and co-founder of Detati Digital Marketing and Pacific Light Studios, based in Sunnyvale, CA. As a long-time entrepreneur, Roberta has spent the majority of her career working as a branding, design, and marketing consultant for businesses of all sizes in the technology, semiconductor, medical device, solar, and non-profit areas. She has been a presenter at the Women’s Networking Alliance Marketing Summit, the Small Business Digital Marketing Summit and for the National Association of Women Business Owners (NAWBO) on topics related to building small business.
In this podcast, Roberta talks about how technology has changed marketing for small businesses. She discusses some of the biggest challenges small businesses have for marketing, and why it’s important to have a blueprint, like Detati’s BIG Program (Build, Improve and Grow) to organize and focus small business marketing.
Listen to this podcast.
Posted in Marketing Thought Leadership Podcast, Podcasts
Tagged BIG program, Detati Digital Marketing, Linda Popky, marketing thought leadership, NAWBO, Pacific Light Studios, Roberta Kiphuth, small business marketing, Women’s Networking Alliance
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Just a Moment for Marketing: Who’s On First?
Linda recommends: Have clear procedures in place to help customers.
Posted in Best Practices, Consulting, Marketing Strategy, Marketing Success
Tagged Bay Area, coaching, consulting, customer retention, customers, Leverage2Market, Linda Popky, marketing, marketing advice, marketing consultant, marketing tips, mentoring, million dollar consultant, San Francisco, speaker, strategy
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Top of Mind Thursday May 4, 2017: May the Fourth Be With You
Today is Star Wars Day…the day when we can legitimately say, “May the Fourth be with you.”
Hard to believe, but it’s been 40 years since the first installment of Star Wars graced the silver screen. And yet a generation of kids whose parents may not have been conceived in 1977 know what this phrase means.
It’s over half a century since Star Trek told us to go where no man has gone before. Fedex told us they would deliver “absolutely, positively” overnight in 1978,and it’s been 18 years since Geico introduced that pesky Gecko telling us 15 minutes or less would save us 15% on car insurance.
These phrases stick with us because they’re simple and straightforward. But most importantly, they have been repeated over and over thousands of times for each of us.
Repetition creates association and recall. The question is, what phrase are your customers remembering about your business? May the force of recall be with you.
To subscribe, please click here.
Contact me to find out how to get heard above the noise
Check out the new video trailer for my book, Marketing Above the Noise: Achieve Strategic Advantage with Marketing that Matters.
Limited time to devote to marketing? Check out our weekly Just a Moment for Marketing videos. They only take a minute.
Let us help your business rise to the top.
linda@popky.com
(650) 281-4854
www.leverage2market.com
Posted in News and Updates, Top of Mind Thursday Memo
Tagged Leverage2Market, Leverage2Market Associates, Linda Popky, marketing, marketing strategy, marketing success, Top of Mind Thursday
Comments Off on Top of Mind Thursday May 4, 2017: May the Fourth Be With You