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The Right Culture Helps Women Get Above the Noise in Silicon Valley
At the recent LeadOn Conference for Women, sponsored by Watermark, I had the opportunity to chat with Maya Strelar-Migotti, Vice President and Head of Ericsson’s Silicon Valley site.
Strelar-Migotti is passionate about helping women, particularly technical women, break through the barriers that are holding them back. Her involvement in this area goes back to her work in Sweden as a member of a highly influential mentoring network sponsoredby the King of Sweden.
Five years after moving to Silicon Valley, Strelar-Migotti says there’s still not enough movement in terms of increasing involvement of women in senior executive roles and onboards of directors. In fact, she says the US is behind many other countries where Ericsson has operations, including China and Madrid, where more than a third of the engineering population is female.
I asked her what’s holding women back here. She notes that more women with the right technical qualifications are needed to apply for higher-level technical roles. That’s why added focus on getting more girls and women involved with STEM areas is so important—especially since in both the US and Sweden the trend is to see less women entering STEM-related fields.
But Strelar-Migotti says that’s not enough. Companies need to accept responsibility for changing the work environment as well. Ericsson created a Women in Leadership organization that organized speed mentoring, invited guest speakers, and brought in talent management executives to explain career paths opportunities.
That wasn’t enough. The company realized it could not just work through women—it had to involve the entire extended management team on site. Strelar-Migotti says Ericsson tries to raise awareness of unconscious biases so they can be addressed. They established the role of company engagement manager, realizing it was important to build the proper culture across everyone at a site, not just the women.
“If you want to have change, you need to create a baseline and a framework,” she says, noting that Silicon Valley is tougher than many other places because of the large number of engineers needed. There are also many different nationalities that interact at a site like Ericsson’s. Each group brings their own subculture, which needs to be integrated into the culture of the bigger organization.
“Company culture is both the biggest enabler and the biggest hindrance,” says Strelar-Migotti. “If you are not working on the culture of the company in many, many different ways, you won’t see things move forward.”
Ericsson has set metrics for success. The company conducts an annual survey of employee engagement, diversity, and inclusion and compares results to previous years. Ericsson also looks at the number of managerial roles filled with women within a business unit to see if progress is being made.
Strelar-Migotti’s advice for managers is to listen to your female employees. “Look at them in a different way. Not all women will come forward and brag about what they’ve done.”
For women, her advice is simple. “Tell management what you want. Have an open dialogue with your manager,” she says.
The payoff, she says, is that companies that create more diverse environments perform better. Millennials in particular are looking for companies where they feel the environment is more gender neutral, she notes.
But it all comes back to culture. “Culture beats strategy every time.”
Posted in Careers, Linda Popky, Women in Business
Tagged company culture, Ericsson, executive women, LeadOn Conference for Women, Linda Popky, Maya Strelar-Migotti, mentor, mentoring, Sweden, Watermark, women executives, women in business
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Top of Mind Thursday March 5, 2015: A Rare Brand Experience
Last week I had the opportunity to eat at a restaurant in Tampa, FL called Bern’s Steakhouse.
Inside a white nondescript building is an incredibly well-tuned operation…from the extensive menu (yes, there’s more than steak!) to impeccable service, the world’s largest private wine collection, and a separate dining area just for desserts.
My local colleagues had arranged a kitchen and wine cellar tour for us where we learned that all servers intern in the kitchen for 18 months before they are allowed to wait on guests. Our server that evening was a captain who proudly told us he had been working at Bern’s for over 40 of the restaurant’s 59 years in operation.
From the moment we walked in the door, we received an outstanding dining experience with an amazing attention to detail. No wonder this is a Tampa institution.
Unfortunately, this type of attention to customer service is rare in today’s environment. But imagine how your organization could benefit by providing customer experience that is this well done.
My new book, Marketing Above the Noise: Achieve Strategic Advantage with Marketing that Matters, will be available March 24. Preorder now.
To subscribe, please click here.
Let us help your business rise to the top.
linda@popky.com
(650) 281-4854
www.leverage2market.com
Posted in Top of Mind Thursday Memo
Tagged Leverage2Market, Leverage2Market Associates, Linda Popky, marketing, marketing strategy, marketing success, Top of Mind Thursday
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Just a Moment for Marketing: Setting an Example
Linda observes: It’s important to set a good example.
Posted in Best Practices, Consulting, Marketing Strategy, Marketing Success
Tagged Bay Area, coaching, consulting, customer retention, customers, Leverage2Market, Linda Popky, marketing, marketing advice, marketing consultant, marketing tips, mentoring, million dollar consultant, San Francisco, speaker, strategy
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Top of Mind Thursday February 26, 2015: Leading Onward
On the heels of Patricia Arquette’s pay equity comment during the Academy Awards, I had the opportunity to participate in Watermark’s LeadOn conference in Santa Clara.
An audience of over 5000 people (mainly women) heard speakers like Hillary Rodham Clinton, Jill Abramson, Kara Swisher, and Brene Brown discuss the issue of why there are not more women in leadership positions in Silicon Valley, as well as why pay inequalities persist in technology companies as well as across the countries.
There are no easy fixes, or the problem would already be solved. However, the first step to addressing any serious condition is to expose the situation and continue to shine light and attention where needed.
It’s not a question of us vs. them, winners or losers, or leaning in, out, and around. It’s a matter of maintaining focus and leading onward.
My new book, Marketing Above the Noise: Achieve Strategic Advantage with Marketing that Matters, will be available March 24. Preorder now.
To subscribe, please click here.
Let us help your business rise to the top.
linda@popky.com
(650) 281-4854
www.leverage2market.com
Posted in Top of Mind Thursday Memo
Tagged Leverage2Market, Leverage2Market Associates, Linda Popky, marketing, marketing strategy, marketing success, Top of Mind Thursday
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