What’s New
Podcast: Linda Popky appears as a guest expert on Technically Speaking to outline your steps to launching and promoting your book! - Listen
Podcast: Linda Popky and Dan Weedin (Shrimp Tank Podcast) talk with Brett Clark from BC Fitness about the importance of staying active and doing resistance training to slow down muscle loss as we age. - Listen
SAC® Press Release: "Companies Eye Innovation and Disruption in Volatile Economy" – Read Release.
Video: Just a Moment for Marketing: One-minute marketing tip videos. – View over 100 videos.
eBOOK: Top of Mind: 101 Insights to Transform Your Business
Purchase PDF or ePub book.
Subscribe to the Top of Mind Thursday Newsletter
Free articles download with sign up
Marketing Above the Noise
Introducing Dynamic Market Leverage™, an approach to help cut through the clutter, stand out, and effectively build business.
Available in Hardcover and eBook formats
Category Archives: Customer Interactions
Stranger than Fiction: AT&T Misses the Connection
This falls under the category of “you just can’t make this stuff up.” I’ve been working with my ISP for two days to figure out why my T1 line has been intermittently flaky. They went to the provisioner (Covad), who … Continue reading
The Most Expensive Five-Cent MasterCard Bill in History
Case Study in how not to do customer service… My mother recently received a Citibank MasterCard bill for five cents. No, that’s not a typo. The bill, which arrived via US Mail was for five cents, as in one single … Continue reading
The Case of the Bay Area’s Missing Matzoh
Why was celebrating Passover in northern CA different this year from all other years? Well, for one thing, because there was an acute shortage of several kosher for Passover staples, including a critical one–matzoh. Passover matzoh is made from flour … Continue reading
When the Package Says About the Product Inside
This week I finally decided to dump my HP OfficeJet All-in-One printer. I know HP has a reputation for building good quality printers and I have an ancient LaserJet 4050 that I think will survive the next nuclear disaster, but … Continue reading