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Category Archives: l2massociates
Can’t We Just Talk?
It happened again this week. I tried to have a conversation with a customer service rep from a company where I am a bonafide customer. I had a phone number, and there was a prompt for getting to their customer … Continue reading
Seeing is No Longer Believing
A picture was once worth a thousands words. There was a time when we knew we could believe what we saw with our own eyes. Not so much anymore. Technology has gotten advanced enough that pictures and videos can be … Continue reading
Top of Mind Thursday – April 11, 2024: Eclipsing Reason
On Monday, we had the first total solar eclipse visible in North America in 50 years. It was estimated several million people traveled to spots along the path of totality to see this event. Except Mother Nature didn’t necessarily help … Continue reading
Top of Mind Thursday – March 28, 2024: A Bridge Too Far Gone
This week, a large container ship hit a pier in Baltimore Harbor, totally demolishing the Francis Scott Key Bridge. Sadly, six people—all construction employees—perished in this event. While their deaths are tragic, this could have been a much larger disaster … Continue reading