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Tag Archives: airline
Top of Mind Thursday December 10, 2015: Life Saving Customer Service
Thirty minutes into my cross-country flight yesterday, there was a PA announcement looking for a medical provider onboard. It turned out a woman in the row in front of me was having some kind of medical issue. Someone came forward … Continue reading
Posted in Top of Mind Thursday Memo
Tagged airline, customer service, Leverage2Market, Leverage2Market Associates, Linda Popky, marketing, marketing strategy, marketing success, Top of Mind Thursday
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Top of Mind Thursday September 4, 2014: Changing the Script
This week, for the first time in a long time, I actually paid attention to a preflight airline safety video. I’m certainly not the only one who tunes out the boring demonstration of how to buckle a seatbelt and use … Continue reading
Posted in Top of Mind Thursday Memo
Tagged airline, Leverage2Market, Leverage2Market Associates, Linda Popky, marketing, marketing strategy, marketing success, safety, Top of Mind Thursday
Comments Off on Top of Mind Thursday September 4, 2014: Changing the Script