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Tag Archives: customer trust
Intention vs. Actuality: Why Meaning Well isn’t Good Enough
I’ve recently noticed a rash of situations where something untoward or inappropriate happens and the reaction of the individual responsible is to say, ” But my intentions were good. I didn’t mean for that to happen.” It’s become part of … Continue reading
Posted in Marketing Strategy
Tagged actuality, customer trust, intention, meaning well, sudden acceleration, Toyota
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