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Tag Archives: Miami beach
When the Customer is Never Right Part 2: We Know What You Want, Deal With It!
Because the waiter wrote down the wrong order, it had to have been what I ordered. Except it wasn’t.
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Posted in Customer Interactions
Tagged customer service, Miami beach
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When the Customer Is Never Right…Part 1: The Case of the Sushi Nazi
What we wanted was not relevant, they served us what, when and how they chose.
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