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Tag Archives: Southwest Airlines
Top of Mind Thursday – March 13, 2025: End of an Era
For as long as I can remember, there were two things you could count on at Southwest Airlines: no assigned seating, and bags flew free. Several months ago, the airline announced it would be moving to assigned seating. This week, … Continue reading
Top of Mind Thursday – December 29, 2022: A Total Meltdown
Holiday travel is known to be fraught with challenges. This year’s set of intense storms, coinciding with peak travel days, was sure to throw kinks into the system. But no one expected the total meltdown experienced by Southwest Airlines. At … Continue reading
Top of Mind Thursday November 19, 2020: Flying High
It’s been a horrible year for the travel industry–and airlines in particular. The number of passengers carried this year vs. last year may be off by as much as 65%. In this kind of environment, it’s … Continue reading
Top of Mind Thursday January 10, 2018: Come Fly Away
Herb Kelleher, the founder of Southwest Airlines, passed away last week at the age of 87. Though he had passed on the mantle of active leadership over 10 years ago, he remained involved with the company until his death. In … Continue reading